A few useful answers.
If your question is not covered here, send Libby a message — pet care is personal, and it is always fine to ask.
Still wondering about something?
Share the kind of pet care you need and Libby will come back to you personally.
Ask Libby
What areas do you cover?+
Libby's Pet Care is proud to provide reliable, fully insured dog walking, cat sitting, and puppy visits to pet families across our local communities in West Yorkshire.
Our standard service area includes the following local towns and their surrounding neighbourhoods:
🐾 Batley
🐾 Dewsbury
🐾 Heckmondwike
🐾 Mirfield
🐾 Liversedge
🐾 Morley
🚗 Travelling a Little Further Afield?
If your area isn't listed above but you live just outside these boundaries, please don't hesitate to reach out!
I am happy to travel a little further out to accommodate your pets whenever possible. For locations outside our core service area, a small additional mileage charge will apply to cover travel time and fuel.
Get in Touch: Drop me a message with your postcode, and I will be happy to give you a quick, personalized quote for your area!
How do I book?+
Send a booking request with your dates and pet details. I will get back to you to confirm availability, the final price and any meet-and-greet needed.
Are prices fixed?+
The prices shown are introductory offers and may increase over time. Any extras and the final total will always be confirmed before a booking is agreed.
Can you care for more than one pet?+
It depends on whether the pets are from the same family or separate households! Here is how it works:
From the Same Family: Yes, absolutely! If you have multiple pets in your household (such as two dogs, or a dog and a cat), I am more than happy to care for them together so they can stay with their best friend.
From Separate Families: To ensure the highest level of care, safety, and a completely stress-free environment, I only host one guest family's dog at a time for Doggy Day Care. This means your dog will get my full, undivided attention and won't have to share their holiday with unfamiliar dogs!
What happens in bad weather?+
Rain or shine, your pet’s safety, comfort, and happiness are my absolute top priorities! Here is how we handle bad weather:
For Dog Walking & Day Care: We will still head out for walks in light rain or drizzly weather (with plenty of towel drying and pampering afterward!). However, if the weather becomes extreme—such as torrential downpours, thunderstorms, or dangerous winter ice—we will adjust our plans. I will substitute long outdoor walks with fun indoor games, brain puzzles, and plenty of love and attention inside the house to keep them safe and stimulated.
During Summer Heatwaves: If the pavement is too hot for sensitive paws, we will strictly avoid midday walks. Instead, we will focus on early morning or late evening strolls when it is cool, and spend the day relaxing in the shade with fresh water, cool mats, and gentle indoor play.
For Cat & Small Pet Visits: Bad weather won’t stop me from checking in on your fur babies! I will always arrive to feed them, clean their spaces, and provide lots of cozy indoor companionship and play to make up for a gloomy day.
Rest assured, if any severe weather requires a change to your dog's usual routine, I will always drop you a message to keep you fully updated!
How are keys and access handled?+
I take the security of your home and your privacy incredibly seriously. When you entrust me with a house key for walks or pet visits, I follow strict safety protocols:
🔒 Secure, Unmarked Storage: Your keys are kept safely in a secure container when not in use. I never attach your name, your pet's name, or your address to the key. Instead, they are organized using a private, secure coding system that only I understand.
👤 Never Passed On: As the sole owner and provider of Libby's Pet Care, I am the only person who will ever handle or use your key. It will never be passed on to anyone else.
🛡️ Fully Insured: For your ultimate peace of mind, my specialist private pet business insurance includes comprehensive "Loss of Keys" and lock replacement cover.
We will arrange the collection and return of your keys during our initial free meet-and-greet session, or at a time that suits you best!